Unique AI-Powered Solutions for Modern Businesses

Transform your call center operations with advanced transcription, voice agents, and AI-powered analysis tools.

Speech-to-text Transcription & Diarization

Advanced speech-to-text with 99%+ accuracy and speaker identification

Intelligent Voice Agents

AI-powered agents with natural conversation flow and smart handoff

AI Call Scoring & Analytics

Comprehensive call quality analysis with performance insights

SmartFluent AI Solutions

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Choose the best option for your business needs and start transforming your call center operations today.

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Ready for enterprise solutions? Speak with our sales team to discuss custom pricing and implementation.

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Trusted by Industry Leaders

Leading companies trust SmartFluent to transform their call center operations

BuyGoods
ClickCRM
HelpGrid
MaxWeb
Yomali

Our Powerful Unique Features

Comprehensive AI-powered solutions designed to revolutionize your call center operations with cutting-edge technology and intelligent automation.

From speech-to-text transcription to intelligent voice agents, our platform provides everything you need to transform your customer interactions and boost operational efficiency.

Advanced Transcription & Diarization

Speech-to-text conversion with speaker identification.

99%+ AccuracyMulti-SpeakerHigh Accuracy

Intelligent Voice Agents

AI-powered voice agents with natural conversation flow.

24/7 SupportNatural LanguageSmart Handoff

AI-Powered Ticket Processing

Automated ticket classification and smart routing.

Auto ClassificationSmart RoutingPriority Detection

AI-Powered Call Scoring

Comprehensive call quality analysis and scoring.

Performance AnalyticsQuality MetricsCoaching Insights

Custom Scorecards

Create tailored evaluation criteria for your business.

Custom CriteriaQuality StandardsFlexible Setup

API Integration

Seamless integration with existing systems.

REST APIWebhooksEasy Setup

About SmartFluent

Pioneering the future of intelligent call center operations through cutting-edge AI technology

Our Mission

To empower businesses with intelligent call center solutions that understand context, deliver insights, and enhance customer experiences through the power of AI.

Innovation-Driven

Constantly pushing the boundaries of what's possible with AI

Customer-Centric

Every solution designed with user experience at the forefront

Enterprise-Ready

Scalable solutions built for businesses of all sizes

Why Choose SmartFluent?

Purpose-built for Ops

  • Purpose-built for Ops

    Transcription, call & ticket QA, coaching feedback for agents, voice agents, and automated ticket handling—ready to use out of the box.

  • Configurable, not complicated

    Use custom prompts and QA rubrics to match your playbooks. Tweak scoring and coaching criteria in minutes—no data science required.

  • Automated ticket flow

    Classify, prioritize, suggest replies, and auto-populate fields so agents focus on the exceptions, not the busywork.

  • Coach at scale

    Consistent QA scores, concrete examples, and tailored coaching notes help agents improve with clear, actionable feedback.

  • Works with your stack

    Connect SmartFluent to your phone system, helpdesk, and CRM to keep data and workflows in sync.

Get in Touch

Ready to transform your call center operations? Let's discuss how SmartFluent can help your business succeed.

Contact Information

[email protected]
SmartFluent AG
Baarerstrasse 77
6300 Zug
Switzerland

Ready to Transform Your Business?

Join thousands of companies already using SmartFluent to revolutionize their call center operations. Start your free trial today and experience the power of AI-driven solutions.

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